Tanjungpinang, Indonesia
I’m Muhammad Dwi Kurnia, an IT Operations & Data Specialist working across infrastructure, business intelligence, and cloud systems.
Standing by.
Selected work
Business intelligence
Own the regional market-share data workflow for the Riau Islands—from data engineering and validation to analysis and insight delivery. Built automated preparation, dynamic brand analysis, trend indicators, and geographic reporting used by branch management and in executive reporting.
Data engineering
Designed a star-schema model and automated ingestion workflow for nearly 100,000 aftersales records spanning a decade, replacing repetitive monthly consolidation with structured, query-ready reporting and revenue forecasting.
Operational systems
Identified missing follow-up history and designed a lifecycle model spanning upcoming, due, late, and passive customers—turning fragmented reminders into an auditable operational system.
Infrastructure & knowledge
Supported Windows, network, file and print services across three locations while improving access controls, monitoring, backups, and internal documentation.
Experience
Agung Toyota · Tanjungpinang
Own branch-level troubleshooting, access administration, business intelligence, and data initiatives across multiple locations. Responsible for regional market-share data engineering, analysis, and management insight delivery, alongside forecasting, geographic analysis, and automated aftersales reporting.
Agung Toyota · Karimun
Joined the launch team for a new island branch, establishing inventory controls, operational reporting, and local financial processes. With a four-person team, helped grow sales from roughly one unit per quarter to four units per month.
Agung Toyota · Tanjung Uban
Combined customer service and administration with infrastructure support. Built the original maintenance-reminder workflow that later grew into analysis of nearly 100,000 aftersales records spanning a decade.
Capabilities
Regional market analysis, Power BI, DAX, Power Query, forecasting, geographic insight
SQL Server, PostgreSQL, dimensional modeling, Python, APIs, data-quality workflows
AWS RDS, Lambda, S3, Azure, Docker, Linux
Windows, networking, MikroTik, backup, monitoring, access control
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